Shipping
SHIPPING
- Contact lenses: Stock contacts lens ship with 1-2 days, custom orders such as toric and multifocal lenses ship within 4-5 days and will arrive within the time estimate provided by your chosen shipping method
- Prescription glasses can vary from 2–9 business days depending on the prescription and the type of lens required/selected. Once your lenses have been manufactured, installed into the frame and inspected for quality, they will be shipped to you using your chosen shipping method
- Non-prescription sunglasses will ship within 1–2 business days of your order being placed, provided there are no prescription products in your order.
RETURNS AND EXCHANGES
For online purchases:
- Contact Lenses: Return: 30 days / Exchange: 30 days
- Frames: Sun & Optical: Return: 30 days / Exchange: 30 days
- Prescription Lenses: Return: 30 days / Exchange: 30 days
For in-store purchases:
- Contact Lenses: Return: n/a / Exchange: 30 days
- Frames: Sun & Optical: Return: n/a / Exchange: 7 days
- Prescription Lenses: Return: n/a / Exchange: See Manufacturer Warranty